WSUS Error 364–BITS HTTP 1.1 Range Requests

Error Message:
Content file download failed. Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header.

You need to configure your firewall that it supports HTTP 1.1 ranges requests. Unfortunately I couldn’t reach our Firewall Administrator and I had to search for a temporary solution on my own.
You just need to change the settings, so that the BITS is working in foreground mode.

Temporary Solution Steps:
1. Install SQL Management Studio and run it
2. Connect to the DB:
3. Run following command on SUSDB:
UPDATE tbConfigurationC SET BitsDownloadPriorityForeground=1
4. Restart Windows Update Service

The solution above worked for me on Windows 2008 R2 Server. But actually you could probably also do it with the solution below.  The advantage of it would be that you don’t need to install SQL Management Studio on the Server.

Solution for Windows 2012:
1. Download and install following packages from Microsoft SQL Server 2012 SP1 Feature Pack
2.  Create a SQL query file “C:\Temp\WSUS_SetBitsDownloadForeground.sql” with following content:
UPDATE tbConfigurationC SET BitsDownloadPriorityForeground=1;
3. Run the query on the Windows Internal Database (WID):
C:\Program Files\Microsoft SQL Server\110\Tools\Binn>SQLCMD.EXE -S \\.\pipe\Microsoft##WID\tsql\query -i C:\Temp\WSUS_SetBitsDownloadForeground.sql
4. net stop wuauserv
5. net start wuauserv

admin on November 29th 2012 in IT, MSSQL, Windows Server

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